The list below identifies vendors who process personal data on Branch's behalf. Branch will update the vendors listed on this page, as appropriate, and may, for the sake of transparency, include vendors that have not yet been deployed.
Category |
Party Name |
Purpose |
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|---|---|---|---|
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1. Tools that process end-user personal data: |
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Rollbar |
Software Branch uses to efficiently aggregate error logs |
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AWS |
Branch is hosted on AWS cloud servers |
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Twilio |
Only for the Text-Me-the-App feature |
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Zendesk |
Branch GDPR request portal |
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Atlassian |
Internal tool used to process GDPR requests |
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2. Tools that process customer or prospect personal data: |
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Salesforce |
Software Branch uses to manage customer relationships |
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Zuora |
Software Branch uses to manage customer billing |
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Marketo |
Software Branch uses to automate various marketing efforts |
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Mixpanel |
Software Branch uses to track user behaviors on its website and/or dashboard |
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Bizible |
Software Branch uses to track lead touchpoints |
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Facebook Pixel |
Software Branch uses to track interactions with Facebook ads |
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LinkedIn Insight |
Software Branch uses to track interactions with LinkedIn ads |
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Terminus |
Software Branch uses to target ads to high priority prospects |
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BevyLabs |
Software Branch uses to track and manage contact information related to events |
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SplashThat |
Software Branch uses to track and manage event registration information |
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Clearbit |
Software Branch uses to source lead information |
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EventBrite |
Software Branch uses to track and manage event registration information |
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Buffer |
Software Branch uses to schedule social media publishing cadence |
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23 Videos |
Software Branch uses to store and manage its video content |
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Disqus |
Software Branch uses to track comments across documentation and blogs |
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Upshot |
Software Branch uses to market customer success content |
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Google Analytics |
Software Branch uses to track user behaviors on its website and/or dashboard |
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3. Tools that process employee or prospective employee personal data: |
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Atlassian |
Software Branch uses to manage various internal projects |
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Slack |
Software Branch uses to communicate internally |
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Box |
Software Branch uses to store and share content internally |
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GSuite |
Software Branch uses for various productivity functions |
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Namely |
Software Branch uses for HR management |
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Sapling |
Software Branch uses for employee benefits administration |
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Greenhouse |
Software Branch uses to manage applicant information and processes |
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eFax |
Software Branch uses to electronically fax HR-related documents |
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Front |
Software Branch uses to manage email activities |
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Concur |
Software Branch uses to manage employee expenses and reimbursement |
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Discovery Benefits |
Software Branch uses for employee benefits administration |
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