Branch Metrics, Inc. ("Branch," "we," or "us"), provides a discovery service (the “Discovery Services”), that enables developers of mobile applications using the Discovery Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Discovery Services in apps that have integrated the Discovery Services, you agree to be bound by these End User Discovery Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER DISCOVERY TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR DISCOVERY SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Discovery Services in any manner, and each of your heirs, assigns, and successors. If you use the Discovery Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Discovery Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Discovery Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Discovery Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
The Discovery Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Discovery Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Discovery Services to you without parental consent.
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Discovery Services. Your rights to use the Discovery Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Discovery Services. You agree that in using the Discovery Services you will:
You acknowledge and agree that your use of the Discovery Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Discovery Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Discovery Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Discovery Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
The Discovery Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Discovery Services, or which is accessible through or may be located using the Discovery Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Discovery Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Discovery Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
Branch and its licensors exclusively own all right, title and interest in and to the Discovery Services, including all associated intellectual property and proprietary rights. You acknowledge that the Discovery Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Discovery Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Discovery Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Discovery Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
The Discovery Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Discovery Services. You use and rely on the Discovery Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE DISCOVERY SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the DISCOVERY Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Discovery Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at email@example.com to address any concerns you may have regarding the Discovery Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online at www.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of discovery, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 1400 Seaport Blvd, Building B, 2nd Floor, Redwood City, CA 94063. The notice must be sent within 30 days of November 15, 2018, or your first use of the Discovery Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Discovery Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Discovery Services.
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Discovery Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Discovery Services help our Customers’ Users discover mobile apps and allow our Customers to provide their Users with more relevant results to mobile app content in response to search queries. To provide these services, we collect certain device level data (e.g., advertising identifier, IP address, and geolocation information) and query data (e.g., “best restaurant in San Francisco”) about Users. We use this information to provide and improve the Discovery Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Discovery Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Discovery Services to our Customers, they may use a different name to describe their use of Branch’s Discovery Services (for example, “Place Search”). Users should review the privacy policies of the mobile devices and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Branch Metrics, Inc. ("Branch", "us" or "we") offers a discovery service (the “Discovery Services”), that enables developers of mobile applications and device features using the Discovery Services (our "Customers") to provide contextual results and intent-based links in their apps, which gives their end users ("Users") simplified access to completing an action (for example, to identify nearby restaurants). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Discovery Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
Below, we explain what information we collect from Users through the Discovery Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
In addition to the information summarized in the charts below, through the Discovery Services, we collect your queries and, when you have enabled geolocation tracking, your geolocation information. We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Discovery Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Discovery Services. The Branch Discovery Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Discovery Services and for what purposes this information is being collected.
|Advertising identifier (e.g., Google Ad ID or IDFA)||Used for device identification and serving personalized results and advertising.|
|IP Address||Used to understand general location.|
|Country Code||This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location.|
|Device Locale (country, language)||Used for customizing results and advertising to the device’s country and language settings.|
|Geolocation information (e.g., latitude & longitude)||If available, used to provide location-relevant results and advertising. Please see the User Choices section below for more information about opting out of geolocation tracking.|
Any query submitted by a User for purposes of responding to the User’s queries.
Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”).
Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data.
|Device Model||Used to serve relevant results and advertising, and for reporting.|
|Device Manufacturer||Used to serve relevant results and advertising, and for reporting.|
|Operating System||Used to serve relevant results and advertising, and for reporting.|
|Operating System Version||Used to serve relevant results and advertising, and for reporting.|
|Mobile Network Status (Carrier)||Used to serve relevant results and advertising, and for reporting.|
|Screen Resolution||Used to serve relevant results and advertising, and for reporting.|
|Screen Size||Used to serve relevant results and advertising, and for reporting.|
|Discovery Services Software Data||Information about the Discovery Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation.|
|Engagement Data||Information relating to a user’s interactions with their mobile device, including results, advertisements, and/or apps; used to improve the Discovery Services and for reporting.|
In certain cases, Customers have configured the Discovery Services to operate on a device without sending the advertising identifier, geolocation information, or query to Branch servers. In such cases, the Discovery Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
In addition to the information we collect identified above, the Discovery Services may otherwise analyze information stored on your mobile device to provide more relevant results to and advertising for mobile app content in response to search queries. The analysis of such information will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Discovery Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Discovery Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Discovery Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Discovery Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
Data Branch collects through the Discovery Services is processed:
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others. If a User does not opt in to Discovery Services, Branch may momentarily collect an IP address for statistical purposes and to anonymously sync data from its servers to improve on device query results and advertising.
Our Customers use the information collected via the Discovery Services for the purposes set forth in their respective privacy policies, including to improve their Users’ app experiences, customize their apps and in-app content results to Users, and better understand their app marketing programs and how Users use their apps.
Users have the following choices regarding Branch’s collection of their data through the Discovery Services.
Geolocation information: If You have agreed to permit a Customer’s app to collect Your location, You can change Your location tracking settings in Your device settings by following the instructions here (Android).
Application Settings & Deletion: You may be able to delete the Customer app through which You use the Discovery Services, or otherwise modify settings in the Customer app regarding what data will be sent to Branch, where available.
The Discovery Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
In addition to the ways described above, Branch may also share information with others under the following circumstances:
Securing the information provided by our Customers and collected through the Discovery Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
The Discovery Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each and every website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Personal data collected via the Discovery Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Discovery Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users or the public.
The Discovery Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at firstname.lastname@example.org, so that Branch can promptly investigate and delete any inappropriately obtained information.
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Discovery Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Branch Metrics, Inc.
1400 Seaport Blvd
Building B, 2nd Floor
Redwood City, CA 94063
or by email at email@example.com
|Categories of information collected||Purposes of use (see chart below for additional information).|
|Device Information and Device Identifiers, e.g., IP address, device locale, carrier, operating system, mobile platform, device model, and advertising identifiers associated with certain devices.||
|Connection and Usage Data, e.g., User entered queries, browsing activity, and other app interactions on mobile devices||
|Geolocation, e.g., country code, latitude longitude information from mobile devices||
|Purposes of Use|
Provide the Services, for example:
Personalize Your experience, for example:
Secure the Branch Platform and Prevent Fraud, for example:
Defend our legal rights and comply with the law
We share the information collected from and about You as discussed above for various business purposes. The chart below explains the categories of information that we may share with third parties and the categories of those parties.
|Third Parties with which we share information and why||Categories of information shared|
|Our Affiliates. We may share information we collect within our family of companies to deliver products and services to You, and enhance our products, services, and Your customer experience.||All categories of information we collect may be shared with our affiliates|
|Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services.||All categories of information we collect may be shared with our service providers|
|Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets.||All categories of information we collect may be shared|
Without being discriminated against for exercising these rights, California Consumers have the right to request that we disclose what personal information we collect about You and to delete that information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on Your behalf. This section describes how to exercise those rights and our process for handling those requests. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
Right to request access to Your personal information
You have the right to request that we disclose what Personal Data we process. You may also request the specific pieces of personal information that we have collected about You. Where California Law prevents us from disclosing specific pieces of personal information, we will inform You if we have collected that category of personal information about You.
Right to request deletion of Your personal information
You may also request that we delete any personal information that we collected from You. However, we may retain personal information necessary (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) to us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to Your relationship with us, or (f) to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to You. If You ask us to delete it, You may no longer be able to access or use our Services.
How to exercise Your access and deletion rights
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by submitting Your request to us, or by contacting us at firstname.lastname@example.org.
Because Branch cannot associate the personal information collected via the Discovery Services with a particular individual or household, it is not reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only respond to requests for the categories of personal information we collect, but we cannot provide You with specific pieces of information collected about You or delete Your personal information.
Right to opt-out of the sale of Your personal information
Where applicable, the CCPA provides consumers the right to opt-out of the sale of your personal information. As described above, Branch does not sell Your personal information based on the definition of “sell” under the CCPA and under current regulatory guidance.
Right to nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if You choose to exercise these rights.
Submitting CCPA Requests
If You are a California Consumer, contact us at email@example.com with "CCPA request" in the subject line. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
If You wish to designate an agent to make a request on Your behalf, your agent should contact us at firstname.lastname@example.org with “CCPA Agent request” in the subject line. The request should include the Your name, Your agent’s name, the nature of the request, and contact information that will permit us to verify Your identity and Your agent’s authority to submit the request directly with You.
Branch appreciates the importance of trademarks. In fact, advertisers are prohibited from infringing on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights.
If you are a trademark owner (or an authorized agent of a trademark owner), and believe that your trademark may have been used improperly by an advertiser, we first encourage you to reach out to the advertiser to resolve your dispute directly with them, as Branch is not in a position to mediate such disputes. In addition to directly contacting the advertiser, you may also submit a complaint for Branch’s investigation by contacting email@example.com. Branch will then follow up with you regarding next steps.