Premium Support
Expert help when you need it most
Our support team has you covered
Keep your revenue campaigns running smoothly and optimize costs with expedited response times, personalized support resources, and ongoing status reports.
Drive mobile growth with confidence, knowing Branch’s team of experts are available around the clock to address any questions or issues, even on weekends.
Solve complex problems, optimize performance, and save costs with support from Branch
Get issues resolved quickly
Minimize revenue impact with response times as quick as two hours — no need to wait until the next business day.
Lean on our industry experts
Platform configurations and partner integrations are complex. Let our support team do the time-consuming work to resolve your urgent issues.
Spend more time driving growth
Tap into our dedicated escalation experts when you need us most, whether online or via email, so your team can focus on what matters.
What our customers say about working with the Branch Support team
Other support services available from Branch
Onboarding services
Our experts will develop an onboarding plan, provide best practices, and guide your team through the setup process.
Technical audit services
Get a comprehensive audit of your Branch setup, including your app, website, internal systems, and partner integrations.
Integration services
Our technical experts handle everything from capturing your goals and developing a plan to integrating the Branch SDK for you.
Ready to accelerate your mobile growth?
Our sales team is just a click away.