Professional Services

Maximize value with hands-on Branch expertise

Our priorities are speed to launch and your success

Work with a dedicated, highly technical implementation team.

Branch is your long-term partner, offering comprehensive solutions to help you achieve mobile growth. Professional Services offers specialization, hands-on support, and best practices to get you there faster.

Speed to implementation

Trusted by top brands

Tailored working sessions and resources to support every stage of your successful integration.

Expertise and Planning

Work with an Implementation Consultant and Solutions Architect to map integration strategy, discover product use cases, and scope project requirements.

Hands-on Support

Get custom documentation & training guides for developers and marketers to leverage Branch tools more strategically.

Training

Learn about link creation, redirection handling, data & analytics, and the Branch Persona from our most experienced technical resources.

Hear what our customers say about working with the Professional Services team

"This is likely the best example of customer success and onboarding I have ever experienced. You guys have a well-oiled machine."

"Everyone was super knowledgeable and focused on our use cases. One of the best onboardings I have ever seen!"

"Their enthusiasm and positive attitude made working with them a wonderful experience."

"Extremely knowledgeable, thorough & professional in all aspects of engagement. "

Types of services available

Onboarding Services

Dedicated support from a Solutions Architect & Consultant to guide your Branch implementation.

Advisory & Technology Services

Custom use case enablement, mobile customer experience recommendations, and channel strategy tailored to your business and tech stack.

Managed Services

Ongoing management of campaigns, reporting, link creation, A/B tests, and more.

Meet the Professional Services Team Leaders

Corey Frickel

Manager, Professional Services

An experienced Strategy & Operations professional with over 10 years in the Professional Services business. Corey leads the team at Branch, overseeing engagements across top Global brands. Prior to Branch he worked in the Ad Tech space, handling complex integrations across SaaS applications graduating with a double major in Information Science & Business Marketing from Northeastern University.

Rahul Shah

SVP, Customer Success and Support

A veteran Strategy & Technology executive with over 25 years of experience running global, customer-focused teams working in Enterprise, Mid Market and Emerging segments. Prior to Branch, Rahul led the Global Delivery & Customer Success teams at Applause, and Enterprise Professional Services at Paypal. He received his MBA in Marketing & Finance from UC Berkeley's Haas School of Business.

Resources

Check out Branch use cases

Read our documentation