Brands today face the challenges of a fast-changing landscape—one where customer engagement is increasingly critical. As consumer demand for digital experiences grows, brands have to hone their strategy and build campaigns capable of standing out from the crowd. We’ve learned that “cross-channel” isn’t about setting up new channels or spinning new tools; it’s about customer-centricity and giving consumers easy, frictionless ways to engage with their favorite brands.
Join us in this co-hosted webinar with Braze to discover how Tim Hortons applied personalization strategies to boost their conversion rates and used cross-channel engagement to enhance the customer experience for their customers.